FAQ

Answers to Your Cleaning FAQs

  • About Our Team

    King's Fabulous Cleaning Service has been in business for over ten years. To this day, we still hold a higher star rating than most cleaning companies in the Western Maryland area. We believe in customer service and pride ourselves in keeping our customers happy throughout their whole experience with King's Fabulous Cleaning Service! .

  • Why Choose Us?

    Kings Fabulous Cleaning Service is the cleaner choice. What we use to clean our space makes it into our bodies. We only use products with certified organic ingredients, which reduces chemicals on surfaces and in your air, keeping your family safe and healthy.  

  • Are You Insured?

    We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.  

  • What About Pets?

    Pets are a part of the family, and so we clean up after them as well! During service, we recommend that you keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.

  • What Services Do You Offer?

    At King's Fabulous Cleaning Service, we offer a wide range of cleaning services to meet your needs. From regular house cleaning to deep cleaning, move-in/move-out cleaning, office cleaning, and more, we've got you covered. Just let us know what you need, and we'll tailor our services to suit your requirements.

  • Do You Provide Cleaning Supplies, or Should I Have Them on Hand?

    We provide all the necessary cleaning supplies and equipment needed to get the job done efficiently and effectively. Our products are eco-friendly and safe for your family and pets. You can sit back and relax while we take care of everything!

  • How Do You Determine Pricing for Your Services?

    Our pricing is based on several factors, including the size of your home or office, the frequency of cleaning, and any additional services you may require. We offer competitive rates and transparent pricing so you know what to expect before we start.

  • Do I Need to Be Home During the Cleaning Service?

    It's completely up to you! Many of our clients prefer to provide us with a key or access code so we can clean while they're away, while others prefer to be present during the cleaning. Rest assured, our team is professional, trustworthy, and respectful of your space.

  • What Safety Measures Do You Have In Place Amid COVID-19?

    We take the safety of our clients and team members seriously. Our staff follows strict health and safety protocols, including wearing masks and gloves, practicing social distancing where possible, and using disinfectants approved by the EPA for use against COVID-19.

  • How Can I Schedule a Cleaning Service?

    Scheduling a cleaning service with us is easy! You can either give us a call, send us an email, or fill out the contact form on our website. We'll work with you to find a convenient time for your cleaning appointment.

  • What if I Need to Reschedule or Cancel My Appointment?

    Life happens, and we understand that plans can change. If you need to reschedule or cancel your cleaning appointment, simply let us know at least 24 hours in advance, and we'll be happy to accommodate your request.

  • Do You Offer Any Discounts or Promotions?

    Yes, we occasionally run special promotions and discounts for our clients. Be sure to check our website regularly or follow us on social media to stay updated on our latest offers.

Ready for expert cleaning? Contact us for more details!

Book Appointment
Share by: